Now more than ever, please know Sun Nuclear is here for you.
Sun Nuclear qualifies as an essential business. This means we are able to continue operations and maintain our Support levels during this time.
Below are a few important points to share, related to continuity of service.
Our Support Team is fully operational.
We stand ready to address all inquiries and are committed to the responsiveness you expect from us. Go to our Support Portal to open/review cases or reach us by phone:
Radiation Oncology Support
Diagnostic Imaging Support
Remote Installations and Training will proceed.
We’re prepared to stay on schedule for all planned remote sessions. However, we know priorities are ever-shifting right now and if you need to re-schedule, we’re happy to accommodate.
Do You Have On-site Training Scheduled?
Any customer who has purchased On-Site Training can choose to convert to a Remote Training session by emailing [email protected].
We’ve adjusted our Manufacturing Operations’ procedures.
While all Sun Nuclear associates who can work from home are already doing so, our Manufacturing teams remain on-site -- building, testing and shipping products for timely delivery to you. New procedures and shift schedules have already been implemented, with primary focus on safeguarding health and safety.
New Webinar Series will open soon for registration.
Stay tuned here for details on a wide range of convenient educational opportunities, including: the Best of QADS series; tips and tricks for maximizing QA efficiency; and talks previously planned for our ESTRO educational program.
Finally, a thank you.
We are humbled by the hard and selfless work of all healthcare teams on the front lines during this COVID-19 pandemic. We’re equally humbled by the collective efforts to shape and share new best practices during this unprecedented time. Here are some helpful resources for your team.
We will continue to do our part, always.
Be safe, be well, and thank you.